A guide dog is not a pet.

The topic may seem basic, and even obvious to some people, but in my experience with consulting and team training, I see that the subject still leaves many questions unanswered. Therefore, today I'm going to talk about the differences between guide dogs and pets.

It is crucial to understand that a guide dog is not considered a pet, although it is an excellent companion; it is not merely a companion animal, but rather an accessibility resource. According to Law No. 11.126, of June 27, 2005, visually impaired persons accompanied by a guide dog are guaranteed the right to enter and remain with the animal in all means of transport and in establishments open to the public, for public use, and private use, provided that the conditions imposed by this Law are observed.

Guide dogs are trained to enter and remain with their handlers in all types of establishments, from healthcare facilities to shops, restaurants, supermarkets, cafes, cinemas, theaters, study or work centers, without disrupting the operation of the premises or disturbing employees or the public. Due to their training, guide dogs are qualified to perform their duties and never wander around the premises. They have the same right to enjoy free access to all public places as their handlers.

Therefore, even if an establishment is not pet-friendly and chooses not to accept non-human animals, it cannot restrict access to guide dogs. Pet-friendly establishments, whether by free choice (and a little market pressure) that opt ​​to accept pets, must have rules for circulation, which are also not applicable to guide dogs.

Guide dogs are trained to enter and remain with their handlers in all types of establishments, from healthcare facilities to shops, restaurants, supermarkets, cafes, cinemas, theaters, study or work centers, without disrupting the operation of the premises or disturbing employees or the public. Due to their training, guide dogs are qualified to perform their duties and never wander around the premises. They have the same right to enjoy free access to all public places as their handlers. Denying access to these canine companions is not only an affront to inclusion, but a direct violation of legally guaranteed rights.

It is essential that all staff at the establishment are aware of the differences between companion dogs and guide dogs, and are trained to handle both situations appropriately. The treatment differs, since the guide dog cannot be distracted from its function. During work, the guide dog is on duty, focused on ensuring the safety and mobility of its handler.

Unlike what is recommended for pets, we should not interact with a guide dog while it is working. Avoiding drawing the guide dog's attention is essential, remembering that it is working and not acting as a pet at that moment. These recommendations aim to respect the importance of the guide dog as a vital aid for those with visual impairments.

It's important to emphasize that if an establishment accepts guide dogs, this doesn't automatically mean it's pet-friendly. It simply means the establishment complies with the law and recognizes the vital importance of guide dogs in the lives of their users. Being pet-friendly, on the other hand, involves a welcoming attitude towards companion dogs, providing them with an adapted and receptive environment.

Beyond guide dogs, it is crucial to recognize other types of service dogs, such as those that assist people with autism, intellectual disabilities, and the well-known emotional support dogs. Each of these animals plays a unique role, contributing to a more inclusive and understanding society that recognizes the diverse needs of its citizens.

In short, when enjoying pet-friendly tourism, it is essential to understand and respect the distinction between companion dogs and guide dogs. While the former are welcome in adapted establishments, the latter are not only welcome but indispensable everywhere, representing a crucial achievement for inclusion and equality. Guide dogs play an essential role in the lives of visually impaired individuals, being trained to provide mobility and safety.